Privacy Policy – Curtains London
At Curtains London (curtains-london.com), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make an enquiry, or purchase our products and services.
1. Information We Collect
1.1 Information You Provide
We may collect the following information when you submit a form or contact us:
Full name
Email address
Phone number
Address (for appointments or delivery)
Any specific details you provide regarding curtains, blinds, or other services
1.2 Automatically Collected Information
When you browse our website, we automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on the website
Cookies and tracking data
This helps us improve website performance and user experience.
2. How We Use Your Information
We may use your data for the following purposes:
To respond to your enquiries or service requests
To process bookings, orders, or free appointments
To send appointment confirmations or updates
To improve our website, products, and services
To send marketing emails (only if you opt-in)
For internal analytics and website optimisation
To comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies to:
Improve website functionality
Analyse site traffic
Enable marketing and retargeting (e.g., Google Ads, Facebook Pixel)
You can disable cookies anytime through your browser settings.
4. Sharing Your Information
We do not sell or trade your personal information.
We may share your data only with:
Service providers (appointment systems, analytics tools, payment processors)
Marketing platforms (Google Ads, Facebook Ads—only for ad optimisation)
Delivery/installation partners (to complete your order)
Legal authorities (only when required by law)
All partners follow strict confidentiality and GDPR rules.
5. Data Security
We implement strong security measures to protect your data from:
Unauthorised access
Alteration
Disclosure
Destruction
However, no online data transmission can be guaranteed 100% secure.
6. Your Rights (GDPR)
If you are in the UK or EU, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing
Request data portability
Object to processing
To make a request, contact us at:
📩 info@curtains-london.com
7. Retention of Information
We keep your personal data only as long as necessary for:
Completing your enquiries or orders
Legal requirements
Business purposes
Once no longer needed, your data is securely deleted.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not intended for individuals under 16.
We do not knowingly collect data from children.
10. Updates to This Privacy Policy
We may update this policy from time to time.
Changes will be posted on this page with a revised “Last updated” date.
11. Contact Us
For any questions about this Privacy Policy or your data, contact:
📧 info@curtains-london.com
📞 0203 633 8622
📍 Thomas House, Easy Blinds & Curtains, 84 Eccleston Square, Pimlico, London SW1V 1PX, United Kingdom